Surfers across Cameroon on Monday October 4th 2021, at about 4:30 pm discovered some interruption on
three of Mark Zuckerberg's social media platforms namely; WhatsApp, Instagram and Facebook.
Mark Zuckerberg's social media platforms interrupted yesterday
Realizing this, most people thought their phones had issues or a general issue from their service providers. Roseline Obah Akah an internet user in Bamenda explains her experience " I only discovered around 5pm on Monday that the messages I sent on WhatsApp did not show the send signal which is supposed to be the tick. Then I thought maybe it was a general internet problem but I discovered I will receive notifications from twitter and Google then I decided to turn off my phone and turn it on again. I did that like 5times, Nothing seemed to work. I called a few friends and colleagues in other regions who confirmed that these platforms were down. This has grateful disturbed me because whatsapp plays a big role in the work I do as a Communication".
Just Like Rose, Tah Kennette another surfer regretted the fact that his scheduled meetings for the said day couldn't hold because of the interruptions.
Facebook, Instagram and Whatsapp took to their twitter handle to apologize for the inconveniences its clients were facing during the period of the blackout. It promised working to get the sites restored “Sorry, something went wrong. We're working on it and we'll get it fixed as soon as we can.”
About 7 hours after the incident, the sites are now functional and they have taken again to their twitter handles to indicate though nothing detail has been mentioned on what actually happened.
The panic amongst internet users particularly in Cameroon during yesterday's occurrence was linked to the fear of another partial internet interruption whereas it wasn't anything close to it. A message on the Facebook website suggested a Domain Name System (DNS) error.
Downdetector, which offers real-time status and outage information for all kinds of services, showed there were more than 20,000 incidents of people reporting issues with Facebook and Instagram worldwide.
Pedmia Shatu
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